
Evgeny Yudin
Author
Qualification: International Health Access Consultant
Post: Founder of Pillintrip.com
Company: Pillintrip.com – International Health and Travel
Added: June 25, 2025
Changed: June 25, 2025
When I first arrived in Seoul, the medical system seemed like a perfectly oiled machine. And in many ways, it still is — but now, in 2025, the situation has dramatically changed. Let me be completely honest with you: I'll tell you what's really happening with healthcare in South Korea right now, how the emergency system affects us foreigners, and most importantly — exactly what to do when you need hospital care or emergency medical assistance.
This comprehensive guide covers everything from essential emergency contact numbers to finding the right medical facilities for your specific needs. Trust me, after living here through this medical crisis, I've learned things the hard way that I want to share with you.
The Reality Check: What's Actually Happening with Seoul's Medical System

The Medical Crisis That Changed Everything (2024-2025)
I won't sugarcoat this — there's a genuine crisis in Korean healthcare right now, and pretending it doesn't exist won't help you prepare. It all started in February 2024 when the government announced they'd increase medical school admissions by 2,000 students. Sounds reasonable, right? Well, resident doctors saw this as a direct threat to their profession and did something unprecedented — they resigned en masse.
Here's what really shocked me: only 15% of resident doctors returned to work, compared to 91.3% before the crisis. I watched this unfold in real-time, and the impact was immediate. Hospital waiting times more than doubled. At Seoul National University Hospital, getting an appointment now takes 62 days instead of the previous 28. That's not a typo.
Here's what this means for you as a visitor: Emergency care remains stable (thank goodness), but if you need planned procedures or specialist consultations, expect significant delays. The U.S. Embassy didn't mince words — they issued clear warnings about complications with medical care access.
But Seoul Fights Back: What's Actually Working
The good news? Seoul doesn't give up easily. I've watched the city respond with impressive speed. In November 2024, they opened urgent care centers that operate from 9 AM to midnight, specifically designed to handle what we foreigners typically need — treatment for minor injuries and acute conditions without the crushing wait times of major hospitals.
They've also deployed military doctors to hospitals (yes, really) and extended operating hours of public clinics. Are these perfect solutions? No. Do they work? Absolutely. I've seen the difference firsthand.
Your Lifeline: Emergency Numbers That Actually Work
Master This Table — It Could Save Your Life
|
Service |
Number |
What They Actually Do |
Language Support |
|
Emergency/Ambulance |
119 |
Medical emergencies, fire, rescue |
16 languages including English |
|
Police |
112 |
Crime reporting, general police assistance |
Korean, limited English |
|
Tourist Hotline |
1330 |
24/7 tourist assistance, translation help |
English, Chinese, Japanese |
|
Korea CDC |
1339 |
Medical information, infectious diseases |
Korean, English |
|
Medical Korea Center |
1577-7129 |
Appointment booking, interpreter services |
English, Chinese, Japanese, Thai |
|
Immigration |
1345 |
Visa and immigration issues |
Korean, English |
|
Missing Persons |
182 |
Report missing persons |
Korean |
Source: Korea Emergency Management Agency and Korea National Tourism Organization
119: The Number That Actually Saved My Friend's Life
Let me tell you about the most important emergency contact you'll ever need: 119. This isn't just a phone number — it's your direct line to survival in Seoul and throughout Korea. When my friend collapsed from heat exhaustion last summer, calling 119 was the difference between a scary moment and a real tragedy.
Here's what blew my mind: when you call this number, the system automatically patches in a translator from Korea National Tourist Organization. No extra charges, no bureaucracy — just instant three-way communication in English, Chinese, Japanese, and 13 other languages. The emergency response system is genuinely designed to help foreigners.
Average response time? 7-10 minutes in Seoul, though traffic can slow things down. Korea's emergency services operate 1,625 ambulances nationwide, with Seoul having the densest coverage.
Your Emergency Backup Plan: Other Essential Contact Numbers
Beyond the main emergency number 119, I've learned these contacts are genuinely useful:
1330 — Your Tourism Lifeline: Available 24/7, these operators don't just help with tourist questions — they can conference call with 119 operators when translation gets complex. I've used this twice.
1339 — Korea CDC: When COVID concerns were high, this number provided clear medical guidance. Still useful for infectious disease questions.
1577-7129 — Medical Korea Support Center: Since January 2025, they're based at Seoul Station. Real people who help with medical appointments and provide interpreters. Game-changer for complex medical needs.
The App That Actually Works: Emergency Ready
The Emergency Ready App expanded to five languages in August 2024, and I can personally vouch for it. When Seoul had those flash floods last year, the multilingual emergency alerts were faster than any news service. Download it before you arrive — it uses GPS to send location-specific warnings in English, Chinese, Japanese, Thai, and Vietnamese.
Hospital Reality Check: Where to Actually Go

My Honest Recommendation for Tourists
After experiencing Seoul's medical system from multiple angles, I need to be direct with you. When you're a tourist dealing with medical facilities in the capital, you want efficiency, English support, and minimal bureaucratic hassles. Based on real experience, here's my guide for the institutions that actually deliver:
🏥 MY TOP PICK FOR TOURISTS: Samsung Medical Center
- Address: 81 Irwon-ro, Gangnam-gu, Seoul 06351
- Phone: +82-2-3410-2114
- Why I recommend it: This facility treats international patients like VIPs, supports 13 languages, operates on weekends, and prioritizes paying patients
- Official site: Samsung Medical Center International Healthcare
I recommend this medical center first because they've streamlined everything for international patients. Yes, it's more expensive, but when you're sick in a foreign country, efficiency matters more than savings.
The Complete Medical Facility Lineup in Seoul
Seoul National University Hospital — The Academic Powerhouse
- Address: 101 Daehak-ro, Jongno-gu, Seoul 03080
- Phone: +82-2-2072-2114
- Best for: Complex medical cases, research-based treatment
- Official site: SNUH International
This medical facility represents excellence at its finest. Supporting 15 languages with 24-hour emergency services, they have specialized coordinators for foreign patients. The downside? Current wait times are brutal due to the crisis, but the quality remains unmatched.
Asan Medical Center — The Technical Marvel
- Address: 88 Olympic-ro 43-gil, Songpa-gu, Seoul 05505
- Phone: +82-2-3010-3114
- Best for: Advanced procedures, specialized treatments
- Official site: Asan Medical Center Global
This renowned medical institution is genuinely one of Asia's largest complexes. What impressed me most was their international patient services supporting seven languages, including Arabic and Vietnamese. The technical equipment here rivals anything I've seen globally.
Severance Hospital — The Emergency Expert
- Address: 50-1 Yonsei-ro, Seodaemun-gu, Seoul 03722
- Phone: +82-2-2228-5800
- Best for: Emergency care, urgent medical needs
- Official site: Severance International
Among the most established medical centers in the city, Severance excels in emergency situations. Their international services are comprehensive, and their emergency department genuinely knows how to handle foreign patients efficiently.
Seoul's New Urgent Care Centers — Your Middle Ground
When you need medical care but it's not quite emergency-level, these new facilities are brilliant:
Gangbuk Samsung Hospital Urgent Care Center
- Address: 29 Saemunan-ro, Jongno-gu, Seoul 03181
- Hours: 9:00 AM - 12:00 AM daily
- Phone: +82-2-2001-2001
Korea University Guro Hospital Urgent Care Center
- Address: 148 Gurodong-ro, Guro-gu, Seoul 08308
- Hours: 9:00 AM - 12:00 AM daily
- Phone: +82-2-2626-1114
Smart Strategy: Calling Ahead During the Crisis
Here's what I've learned: always call ahead to confirm international services availability. Due to staff shortages, some departments operate with reduced hours. Many medical facilities have dedicated coordinators for foreign patients — use them. It's literally their job to help you navigate the system.
Street Smarts: First Aid When You're On Your Own

Finding AEDs: The Reality vs. The Promise
Seoul has installed Automated External Defibrillators (AEDs) throughout the city in compliance with emergency medical services regulations. You'll find them in sports complexes, subway stations, and major public buildings. The devices feature instructions in Korean, English, and Chinese, plus QR codes for additional guidance.
But here's the reality check: only 22.9% of cardiac arrest cases occur within 100 meters of existing AED locations. Plus, many aren't accessible 24/7 due to building access restrictions. The devices undergo annual maintenance and 97.6% work properly, but accessibility remains the real challenge.
CPR Skills: What I Wish I'd Known Sooner
After the Itaewon tragedy in 2022, Seoul's interest in CPR training exploded. The Korean Red Cross reported doubled enrollment in training programs, and I finally decided to learn proper technique. Here's what I discovered that could genuinely help you:
I'm going to share a video that opened my eyes about CPR training accessibility for foreigners in Seoul. "Public's interest in CPR training rises after tragedy in Itaewon" (2 minutes 30 seconds, English) addresses exactly what we face as international visitors.
Key moments that matter:
- 0:00-0:45: CPR importance and Korean statistics that put everything in perspective
- 0:45-1:30: Actual step-by-step CPR demonstration that's clear and practical
- 1:30-2:15: The honest truth about training availability and language barriers for foreigners
- 2:15-2:30: Expert advice on emergency procedures that could save someone's life
This video matters because it reveals the gap in English-language CPR training for foreigners in Seoul while demonstrating proper technique. Most importantly, it emphasizes that 119 operators can guide untrained people through resuscitation procedures over the phone — knowledge that could genuinely save a life.
Seoul Chapter of Korean Red Cross offers CPR courses in English, but spots fill quickly. If you can't get training before visiting, don't panic. Emergency operators receive specific training to provide step-by-step CPR guidance over the phone.
Money Talk: What This Actually Costs

The Price Reality That Shocked Me
Here's the uncomfortable truth about medical costs in Korea: being a foreigner can cost you 79 times more for identical procedures at different hospitals. That's not hyperbole — that's from an actual 2010 study that still reflects current pricing disparities.
Koreans with National Health Insurance pay roughly 30% of treatment costs. We tourists pay full price. A simple emergency room visit without insurance runs 200,000-500,000 won ($140-350), while serious treatment can reach tens of thousands of dollars.
Insurance Strategy That Actually Works
For short-term trips, secure comprehensive travel insurance with minimum $100,000 coverage. Don't cheap out here — medical evacuation alone can cost $50,000+.
💡 Deep Dive on Insurance: For complete coverage guidance, I recommend checking our detailed Medical Insurance for South Korea: Complete Guide for Tourists and Digital Nomads in 2025. It covers everything from choosing the right plan to navigating claims procedures.
Money-Saving Insider Tip: The Medical Korea Support Center at Seoul Station provides VAT refund assistance for medical and cosmetic procedures. This can save 10% of total costs — worth knowing if you're facing substantial medical expenses.
Seoul's Medical Evolution: What's Changed Recently
Game-Changing Improvements (2023-2025)
Despite the crisis, Seoul has implemented remarkable innovations. The new "Seoul-type" urgent care centers launched in November 2024 specifically target what tourists typically need — treatment for trauma, abdominal pain, fever, and respiratory symptoms. Operating daily from 9:00 AM to midnight, they've significantly reduced pressure on major hospital emergency departments.
The Digital Revolution That Actually Helps
Seoul's 5G emergency response system with video calling capabilities launched in 2024, and it's genuinely impressive. Emergency operators can now provide real-time medical guidance through video calls, potentially increasing cardiac arrest survival rates by 50%.
Medical Korea Support Center's Strategic Move
- New Address: Seoul Station, B2 Level, 405 Hangang-daero, Jung-gu, Seoul 04513
- Phone: +82-1577-7129
- Hours: 9:00 AM - 6:00 PM (Monday-Friday)
Relocating from Jongno-gu to Seoul Station in January 2025 was brilliant — now arriving international patients can access medical consultations in four languages and appointment assistance immediately upon arrival.
Your Pre-Trip Preparation Checklist

Essential Downloads and Information
Your Digital Survival Kit:
- Download Emergency Ready App (Google Play | App Store)
- Save all essential emergency contacts: 119, 1330, 1339, 1577-7129
- Research and record the address of your nearest medical facility
- Photograph insurance cards and medical documents — store copies in cloud storage
- Bookmark Korea Disease Control and Prevention Agency for real-time health updates
Essential Official Resources:
- Korea Emergency Management Agency - Authoritative emergency information
- Seoul Metropolitan Government Health - Seoul-specific health services for foreigners
- Korea National Tourism Organization Medical - Official medical tourism guidance
- Ministry of Health and Welfare - National health policies and crisis updates
Smart Packing: Your Medical Safety Net
Given potential delays in accessing care, pack strategically:
- Pain relievers: Paracetamol, ibuprofen (familiar brands work best)
- Antihistamines: For allergic reactions
- Digestive aids: For stomach upsets (common with diet changes)
- Wound care: Quality band-aids and antiseptic wipes
- Personal medications: Bring extra supply with English prescriptions
Critical: Transport prescription medications with doctor's letters in English explaining medical necessity and proper dosages.
The current medical crisis makes preparation more crucial than ever when accessing medical care in Seoul. The city's emergency care system remains world-class, but non-emergency issues require patience and planning.
Remember this: don't panic, master your essential emergency contacts (especially 119), research medical facilities before you need them, and maintain comprehensive insurance coverage. Whether you're visiting for routine care or need emergency services, this guide should help you navigate the system confidently.
The emergency number 119 works nationwide, not just in Seoul — keep it accessible throughout your Korean travels.
FAQ: Real Questions, Real Answers

Q: I don't speak Korean and need an ambulance right now — what exactly should I do?
A: Call 119 immediately. Here's exactly what happens: the system automatically detects you're calling from a foreign number and patches in a Korea National Tourist Organization translator within seconds. You'll hear three voices — you, the emergency operator, and the translator. Speak slowly and clearly in English. If you're panicking and can't remember 119, dial 1330 (Foreign Tourist Hotline) — they'll conference call with emergency services and coordinate translation. I've watched this process work smoothly multiple times, and the translators are genuinely trained for medical emergencies.
Q: How much will calling an ambulance actually cost me as a foreigner?
A: The ambulance service and hospital transport are surprisingly reasonable — typically 50,000-100,000 won ($35-70). That's not where the expense hits. Hospital treatment is where costs explode. Without insurance, a basic emergency room visit ranges 200,000-500,000 won ($140-350), but serious treatment can reach tens of thousands of dollars. I've seen tourists face $30,000+ bills for what seemed like minor issues. Quality travel insurance isn't optional — it's financial survival. The cost difference between insured and uninsured treatment is genuinely shocking.
Q: How does Seoul's medical crisis actually affect emergency care for tourists?
A: Emergency care remains remarkably stable — Seoul deployed military doctors to emergency rooms and extended operating hours specifically to maintain emergency services. The crisis primarily impacts planned surgeries and specialist appointments, where waiting times increased 2-3 times. If you have a genuine emergency, you'll receive prompt care. However, if you need planned treatment or specialist consultations, prepare for delays and consider private clinics. The new urgent care centers also help bridge the gap for non-emergency medical needs that would typically clog emergency rooms.
Q: Can I actually use my foreign health insurance in medical facilities?
A: Most international medical centers in Seoul can process claims from major international insurance companies, but here's the reality: you'll typically pay upfront and seek reimbursement later. Some private clinics offer direct billing with specific insurers, but don't count on it. Always verify Korea coverage with your insurance company before traveling and bring comprehensive documentation. Keep every receipt and medical report — Seoul's medical facilities provide excellent English documentation for insurance claims. Some travel insurance companies have Seoul-based assistance offices that can help coordinate care and payments.
Q: What if I need prescription medication while visiting Seoul?
A: Korean pharmacies require prescriptions from Korean doctors for most medications — your home country prescription won't work. You'll need to visit a Korean doctor to obtain a new prescription, which can be time-consuming and expensive. For emergency medications, visit an international hospital where English-speaking doctors can quickly assess your needs and issue appropriate prescriptions. Always bring a detailed letter from your doctor in English explaining your medication needs, dosages, and medical history. For common over-the-counter medications, Korean pharmacies stock many familiar international brands, though names may differ.


